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At idock, we go beyond building software-we share knowledge that helps businesses navigate change, embrance innovation, and unlock growth. Our insights are shaped by experience, technology expertise, and a vision for the future.

5 Key Metrics Every Enterprise CRM Should Track

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Category: CRM & Customer Experience

Summary: Learn how businesses can measure CRM success through customer engagement, retention, sales velocity, and ROI. Discover the metrics that matter and how tracking them transforms decision-making

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